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200 Years Shipping Experiences

Member of PGS Group

PGS Global Express has more than ten years’ experiences of serving Amazon sellers. Since the year of 2007 Amazon launching its FBA service, PGS Global Express has started cooperation with our partners worldwide and becomes one of the leading companies in this field.

When suppliers in China send goods to Amazon FBA warehouses, the consignee would be Amazon or FBA(Fulfillment by Amazon: services of packing, shipping and providing customer service by Amazon). Because Amazon is not the real consignee of the goods, they would not do the customs clearance and duty payment.
Therefore, when we need to deliver the goods to Amazon FBA warehouse, we need a broker, local company or individual as notify party besides Amazon written as consignee. Otherwise, the goods might be return to China with high cost.
It’s clear to be shown on the commercial invoice: AMAZON as consignee followed by SHIP TO; Broker or other local company is SOLD TO. Please mark the SHIP TO well to avoid mistakes. There are mainly two types of issues of FBA shipments: DUTY and CUSTOMS CLEARANCE. In order to avoid problems, the shipper should follow the instructions below:


1. Before delivery, shipper should notify the importer about customs clearance and the receipt for the shipment to make sure that the notify party (SOLD TO) would assist Amazon or brokers to deal with the customs clearance.


2. The real importer’s (buyer or broker) company name, address, contact person, contact information (telephone, cell or email)should be marked well in the commercial invoice.


3. Due to Amazon not providing any customs clearance or tariff prepaid services, in order to avoid any delay, before the delivery, please confirm the payer of tariff. We suggest tariff prepaid or paid by the third party.


4. In order to avoid any mistake or omitting, shipper and importer should coordinate with each other to confirm the goods arrive at the FBA warehouse safely. If mistake or omitting occurs, importers or consignees wouldn’t/couldn’t provide detailed information, Amazon would not investigate the process. This would lead to be unable to claim loss and the total charge would be afforded by the shippers.

FBA Customs Clearance

Relied on 200 years’ shipping experience of PGS group, we can provide professional customs declaration, clearance and broker services. If your goods are detained by destination customs (excluding reasons of products themselves), we can help handle the clearance to avoid possible huge loss by returns back to China.

We have agencies with long term cooperation all over the world including all the regions which Amazon serves in. When the goods arrive in the airport, we can assist the couriers to do the customs clearance, and then couriers deliver the goods to FBA warehouses.
PGS is famous on our strong capability of customs clearance. Relied on PGS global network of agencies, all the FBA goods can be tracked and operated seamlessly, especially in the countries below: USA, UK, Germany, Canada, France, Japan, Spain, Italy, Australia and Mexico.

FBA Shipping

PGS Global Express has more than ten years’ experiences of serving Amazon sellers. Since the year of 2007 Amazon launching its FBA service, PGS Global Express has started cooperation with our partners worldwide and becomes one of the leading companies in this field.

Operation Process

FBA air and sea shipments

FBA air shipments

PGS has more than 100 scheduled flights every week from Monday to Saturday. It would take about 5 workdays from China to FBA warehouse in US and EU.
If the shipments weigh over 500kg, we can arrange the flight separately.

FBA sea shipments

PGS has two scheduled flights every week. The closing time is 18:00 every Tuesday and Thursday. There would be inspection before loading. The transit time is about 15~25 days from China to US/EU ports and it would take another 2~4days to arrive at Amazon FBA warehouses.
PGS also could arrange LCL or FCL separately to global FBA warehouses.

FBA courier and PGS express

PGS FBA Transit Range

Amazon FBA warehouses in USA, UK, Germany, France, Italy, Canada, Japan, etc.

FBA Returns and Label Changing

Amazon account is closed, products cannot be posted, customer returns the goods, etc., and every Amazon sellers might meet such problems which cannot be estimated. PGS can provide returns receiving, label changing, repacking and Amazon drop shipping in USA, Canada, UK, Germany, Spain, France, Japan, so then make your products back to market again and avoid huge loss.

Through yearly communication with e-commerce customers, we find that almost all the Amazon sellers has surplus in FBA warehouses, there are reasons as below:
1. Packaging damage;
2. Listing unqualified or invalid;
3. Infringement with account closed.
Actually, 95% of the above mentioned products can be re-sell after handling:
1. Packaging damage, but products good;
2. Customers dislike the packaging, so they return the goods;
3. Making new listing or selling same products following others;
4. When an account is closed, we can change the packaging and send to other accounts’ appointed address.

The reality is that most of the sellers are from overseas, they cannot handle these products. They can do nothing but wait. In this case, the surplus goods would become more and more. Except the extra storage charge and destroy fee by Amazon, the loss also includes payment of goods, labeling cost, freight fee, customs duty, FBA charge and potential profits. Handling surplus goods becomes one of the most troublesome issues for Amazon oversea sellers. Even if Amazon helps return the goods, there is no space to handle.
Returning back to China would spend a huge amount of freight fee; destroying the goods also would be a big loss; keeping in the warehouse would be charged storage fee. Please leave your products to PGS! PGS is another home of your products. PGS helps you out of the paradox of the above. PGS provides repacking, label changing, transport and re-sell services in USA, Canada, UK, Germany, Spain, France and Japan. Our agencies all over world and colleagues working in oversea warehouses are familiar with Amazon’s rules, and they can handle label changing, packaging and transport quickly while receiving the returns. With PGS, you can maximize the benefits from all your products.

VAT Registration& Accounting in EU

Germany/Spain/UK Customs clearance + local delivery
VAT application + accounting Tax declaration + Amazon returns handling

Our advantage

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